Aide Bodycare


Shipping & Returns


Shipping Information

PROCESSING TIME:
All orders are shipped within 1-5 "Business" days from time payment is received.

SHIPPING:
▷ All Items are all shipped through Canada Post using the Cheapest Option available
▷ Canadian sales come with a tracking number and $100 insurance only - if you want to Buy more insurance message me Before placing your order
▷ American Orders - do Not come with a tracking number, if you would like to upgrade your shipping message me Before placing your order.  A tracked package Will cost you more

AMERICAN ORDERS:
Custom/Boarder
▷ Buyers are responsible for any Custom Fees that may occur   ▷ Shipping Delays: I do not have control over delayed packages, that being said if you have a longer then normal delay in shipping convo me and we can work something out as your satisfaction is numero uno!

NOTE: I am Not responsible for delays you may experience at the Boarder/Customs Or Lost Mail.  Tracking numbers are only provided for Canadian Orders and up to $100 insurance only!  American tracked packages require higher postage fees and must be negotiated before point of sale.

WE RECYCLE:
Packages are wrapped in recycled bubble wrap or light cardboard in small envelopes or boxes to keep shipping as minimal as possible.

Buy purchasing my products you confirm to agree with these terms

Easy Returns & Exchanges

REFUNDS:
Your satisfaction is very important to me!
If there is a problem with your purchase, please message me so we can figure out a way to resolve the issue.

Please note that because all items are handmade, specific colours are mixed by hand & details of items may slightly vary from the picture.

**Unfortunately I cannot refund the cost of shipping for any lost packages or returns. For any returned products the buyer is responsible for the cost of the shipping. For exchange of products the buyer is responsible for the cost of shipping.

***I'm not responsible for incorrect Shipping Addresses.  I ship your order to the shipping address you provide.  Double check that it is correct.  If your address is incorrect and I have mailed your order, there are no refunds.  Please Note: I only ship to North America - NO Oversea Deliveries 

Buy purchasing my products you confirm to agree with these terms